A large employment drive has been announced by Baroda Global Shared Services Limited (BGSSL), the wholly owned subsidiary of Bank of Baroda. The current recruitment notice brings together opportunities from banking support, customer service, collections, technology, human resources, retail sales and digital operations.
There are 1,949 openings spread across 18 different roles. The positions range from entry-level and part-time assignments to experienced professional and managerial responsibilities. Because the requirements are not identical for every position, applicants need to assess the individual role before applying.
The available work locations include GIFT City in Gandhinagar, Vadodara, Bengaluru, Jogeshwari in Mumbai and PAN India locations, depending on the position. Applications can be submitted through the BGSSL careers facility or by sending a resume through the email channel specified in the recruitment notice.
At a Glance: BGSSL Hiring Drive 2026
| Organisation | Baroda Global Shared Services Limited |
|---|---|
| Parent Organisation | Bank of Baroda |
| Recruitment Year | 2026 |
| Number of Roles | 18 |
| Total Openings | 1,949 |
| Application Route | BGSSL Careers Page / Email |
| Application Deadline | 30 September 2026 |
| Main Work Locations | Gandhinagar, Vadodara, Bengaluru, Mumbai and PAN India |
| Official Website | bgss.in |
Why This Recruitment Is Different
BGSSL has not advertised a single type of vacancy under this notice. Instead, the recruitment combines a wide collection of operational and specialist functions. Someone looking for collection work, digital banking support, loan sales, Aadhaar operations, IT support, procurement or HR-related work may find a relevant position in the same announcement.
Another important feature is the difference in experience levels. Some positions are suitable for freshers or candidates with limited experience, while others are designed for applicants who already have several years of professional exposure.
The recruitment notice also gives preference to eligible Agniveers and to women returning to work after a career break. This preference does not replace the basic eligibility conditions of the particular role.
Where Are the 1,949 Opportunities Located?
The vacancies are not concentrated in one city. Applicants should look at the location attached to the role they intend to pursue.
- GIFT City, Gandhinagar – several banking, collection, HR, IT, trade and support functions.
- Vadodara – digital banking and related operational positions.
- Bengaluru – selected collection and operational assignments.
- Jogeshwari, Mumbai – learning and development related opportunity.
- PAN India – field collection, digital onboarding, loan sales and Aadhaar-related positions.
Therefore, candidates who are specifically searching for jobs in their preferred city should check the location column before sending their application.
Complete Vacancy List
The following table brings all 18 positions together so applicants can quickly identify the role, number of openings and work location.
| No. | Position | Vacancies | Location | Function |
|---|---|---|---|---|
| 1 | Apprentice (Tele Calling) | 150 | GIFT City, Gandhinagar | Collections |
| 2 | Tele-Collection Agent (Debt Recovery Agents) | 100 | GIFT City / Vadodara / Bengaluru | Collections |
| 3 | Executive – ATM / Reconciliation / Complaints / Debit Cards | 40 | Alkapuri, Vadodara | Digital Banking |
| 4 | Executive – Trade Finance Operations | 25 | GIFT City, Gandhinagar | Global Trade Services |
| 5 | Executive – CASA / FCNR / Calling | 40 | GIFT City, Gandhinagar | Account Management Services |
| 6 | Procurement Manager | 1 | GIFT City, Gandhinagar | Multiple Functions |
| 7 | MIS Analyst | 3 | GIFT City, Gandhinagar | Retail Sales |
| 8 | Deputy Manager – HR & Admin | 1 | GIFT City, Gandhinagar | HR & Administration |
| 9 | Executive / Senior Executives (Makers) | 20 | GIFT City, Gandhinagar | PFMS / Welcome Kit |
| 10 | Desktop Support Analyst | 1 | GIFT City, Gandhinagar | Information Technology |
| 11 | Dialler – Calling Operations | 1 | GIFT City, Gandhinagar | Collections |
| 12 | AM / DM / Leads – Tele Collection | 6 | GIFT City, Gandhinagar | Collections |
| 13 | AM / Deputy Manager – L&D | 1 | Jogeshwari, Mumbai | Human Resource – L&D |
| 14 | Executive – Debit Card Operations | 10 | Vadodara | Digital Banking |
| 15 | Field Collection Officers | 400 | PAN India | Field Collection |
| 16 | Digital Onboarding Specialist – Part-Time | 400 | PAN India | Digital Onboarding |
| 17 | Sales Officer / ASM / RSM – Loan Sales | 350 | PAN India | Retail Sales |
| 18 | Aadhaar Operator – Part-Time | 400 | PAN India | Aadhaar Operations |
| Total | 1,949 | 18 Roles | ||
Which Candidates May Find a Suitable Role?
BGSSL has opportunities covering several qualification levels. The exact requirement depends on the selected position, and the available job-description material does not provide equally detailed eligibility information for every advertised title.
Some roles accept candidates with a minimum 12th/HSC qualification, while others require graduation, professional certifications or several years of relevant industry experience.
Examples include:
- 12th-pass candidates: Field Collection and Digital Onboarding opportunities may be relevant where the stated conditions are satisfied.
- Graduates: Sales, MIS, procurement, collection, IT and several executive-level positions may require graduation.
- Experienced banking professionals: Collection, CASA, trade finance, loan sales and managerial functions may require relevant experience.
- Certified Aadhaar operators: The Aadhaar Operator position requires an active NSEIT certification.
- IT professionals: Desktop Support work requires relevant technical background and experience.
Applicants should always match their profile against the specific job description instead of treating the entire 1,949-post recruitment as having one common eligibility standard.
Role-Wise Eligibility: What the Available Details Show
| Role / Group | Qualification / Requirement | Experience Indication |
|---|---|---|
| Tele-Collection Agent | Undergraduate / Graduate; DRA certification | 0–5 years depending on level |
| Trade Finance Operations | Specific Executive qualification not separately stated in the available matching description | Senior related role indicates 4–5 years |
| CASA / FCNR / Calling | B.Com / Graduate background indicated | 2+ years in relevant KYC/AML and liability operations |
| Procurement Manager | Graduate; MBA in Finance, Operations or Supply Chain preferred | 5+ years in procurement / tendering |
| MIS Analyst | Graduate; strong MS Office / Excel / Power BI skills | Relevant MIS/contact-centre experience |
| Desktop Support Analyst | Graduate with relevant technical background; certification preferred | 3+ years in IT infrastructure |
| Dialler – Calling Operations | Bachelor's degree in a related field preferred | 3–6 years in call-centre management / automation or similar work |
| Field Collection Officer | Minimum 12th pass; graduates preferred; DRA certification required for freshers | 0–3 years in relevant collection / financial-services / field work |
| Digital Onboarding Specialist | Minimum 12th pass; graduates preferred | Freshers encouraged |
| Sales Officer / ASM / RSM | Graduate degree | Approximately 1–3 years for certain sales levels; 3 years for ASM-level profile |
| Aadhaar Operator | HSC / 12th pass with active NSEIT certificate | Basic local-language knowledge |
Important: The available source material itself notes that some job descriptions are only the closest matching descriptions for the advertised titles. Where a separate description was not available, the exact qualification and experience should be confirmed from the particular BGSSL vacancy notice before applying.
A Closer Look at the Largest Vacancy Groups
Field Collection Officers – 400 Posts
This is one of the largest groups in the recruitment. The position involves field-level customer interaction and collection activity associated with outstanding dues. The available description indicates that a two-wheeler and valid driving licence are required, along with the prescribed DRA-related conditions.
Digital Onboarding Specialists – 400 Posts
These part-time positions focus on helping customers use digital banking services. Work can include assisting customers with mobile banking, internet banking, UPI and digital applications, along with certain service requests.
The available description identifies the role as a 6-hour part-time assignment and states that freshers are encouraged to apply.
Aadhaar Operators – 400 Posts
This part-time role is intended for candidates who hold the required NSEIT certification. Duties include Aadhaar enrolment and update activities, biometric capture, document verification and demographic-data entry in accordance with applicable procedures.
Sales Officer / ASM / RSM – 350 Posts
The loan-sales group contains positions associated with home, auto, tractor and education loans. Responsibilities can include sales development, dealer/channel coordination, team management and achievement of business targets, depending on the level.
Roles Available at GIFT City
A significant part of the recruitment is centred around GIFT City, Gandhinagar. Applicants interested in office-based banking operations can find several different functions at this location.
- Tele Calling
- Tele Collection
- Trade Finance Operations
- CASA / FCNR Operations
- Procurement
- MIS
- HR & Administration
- PFMS / Welcome Kit operations
- IT support
- Dialler operations
- Learning & Development-related functions
Work Areas Covered by the Recruitment
Instead of being limited to a single department, the vacancies support a broad range of business activities.
| Business Area | Examples of Roles |
|---|---|
| Collections | Tele Calling, Tele Collection, Dialler, Field Collection |
| Digital Banking | ATM, Reconciliation, Complaints, Debit Card Operations |
| Trade Services | Trade Finance Operations |
| Account Services | CASA / FCNR / Calling |
| Human Resources | HR & Administration, Learning & Development |
| Technology | Desktop Support |
| Retail Sales | MIS and Loan Sales |
| Digital Customer Services | Digital Onboarding |
| Aadhaar Services | Aadhaar Operator |
Preference and Reservation Information
The current notice specifically states that preference will be given to Agniveers and to women returning to the workforce after a career break, provided they meet the eligibility requirements of the relevant position.
The available recruitment information does not provide a separate SC, ST, OBC or EWS vacancy breakup for these positions. Applicants should therefore not assume a category-wise reservation structure unless it is specifically stated in the applicable job description or subsequent official notice.
Application Deadline
| Last Date to Apply | 30 September 2026 |
|---|---|
| Application Channel | BGSSL Careers Page or Email |
The recruitment information currently specifies the closing date but does not establish a separate application-start date in the notice summary. Candidates should therefore use the official BGSSL careers page to confirm the currently active application facility.
How to Submit Your Application
BGSSL provides two application routes in the available recruitment information: the careers page and the designated email channel.
- Open the official BGSSL careers section.
- Review the available job descriptions and identify the position matching your profile.
- Read the qualification, experience, location and role-specific requirements.
- Prepare an updated resume containing accurate education and employment details.
- Use the application facility provided for the selected vacancy.
- If applying by email, mention the exact job title in the subject or accompanying message as instructed.
- Send the application before the closing date.
- Keep a copy of the submitted resume and application communication for future reference.
How to Choose the Right BGSSL Vacancy
With 18 different job titles in one recruitment notice, choosing the first vacancy that appears can be a mistake. Applicants should narrow their choice using four practical checks.
1. Compare Your Qualification
First determine whether the position accepts your educational background. A 12th-pass candidate and an experienced IT professional will naturally have very different options.
2. Check Relevant Experience
Several positions are aimed at experienced professionals. If a job description specifies years of relevant experience, general employment history may not be sufficient.
3. Look at the Location
Some vacancies are tied to a specific office, while others are spread across India. Make sure the location suits your circumstances before submitting the application.
4. Check Special Certifications
Certain functions require professional certification. For example, DRA certification is relevant to specified collection roles, while the Aadhaar Operator position requires an active NSEIT certificate.
What Does a Field Collection Officer Do?
The field collection profile involves interacting with customers regarding overdue payments. The work may include visiting assigned customers, discussing repayment arrangements, recording collection activity, resolving basic concerns and escalating disputed cases.
Because the role involves field movement, the available job description specifically mentions possession of a two-wheeler and valid driving licence.
The position is available on a PAN India basis.
What Is the Digital Onboarding Role?
Digital Onboarding Specialists help customers become comfortable with the bank's digital channels. Their work can involve assisting customers with mobile banking, internet banking, UPI and other digital products.
They may also help customers with service-related requests such as KYC updates, cheque-book requests and nominee-related changes, depending on the assigned responsibilities.
The position is described as part-time, with the available job description specifying a six-hour working period.
What Is Required for the Aadhaar Operator Position?
The Aadhaar Operator role is designed for candidates who already hold the required NSEIT certification. The work includes Aadhaar enrolment and update services, biometric capture, checking supporting documents and maintaining the required data-handling procedures.
Candidates should also possess basic computer and typing skills and be able to communicate in the local language relevant to the assigned centre or camp.
Is BGSSL Recruitment Suitable for Freshers?
Some positions can be considered by freshers, but the recruitment as a whole is not a fresher-only drive. The experience requirement changes substantially from one role to another.
The available job descriptions specifically indicate that Digital Onboarding Specialist opportunities encourage freshers. Certain collection roles may also accept candidates with limited or no prior experience when the prescribed certification requirements are met.
On the other hand, positions such as Procurement Manager, Desktop Support and some managerial or collection-lead roles require significant relevant experience.
What to Check Before Sending Your Resume
- Confirm the exact job title.
- Check whether your educational qualification matches the role.
- Verify the minimum experience requirement.
- Check whether DRA, NSEIT or another certification is mandatory.
- Confirm the job location.
- Check whether the position is full-time or part-time.
- Use an updated resume.
- Make sure your contact number and email address are active.
- Submit the application before 30 September 2026.
- Keep evidence of the application or email submission.
Important Conditions
BGSSL retains the right to modify, amend or cancel the recruitment process. Any addendum or change is to be communicated through the official BGSSL website.
The available recruitment information also states that candidates should examine the complete job description before applying. This is particularly important because the advertised role titles and the available detailed job descriptions are not perfectly identical for every position.
Applicants should therefore avoid assuming that a qualification listed for one related profile automatically applies to every role with a similar title.
Frequently Asked Questions
How many opportunities are included in the BGSSL 2026 recruitment?
The recruitment notice covers 1,949 open positions distributed among 18 job roles.
Is BGSSL a part of Bank of Baroda?
Yes. Baroda Global Shared Services Limited is a wholly owned subsidiary of Bank of Baroda.
What is the final date for submitting an application?
The current recruitment information gives 30 September 2026 as the last date.
Can a 12th-pass candidate find an opportunity in this recruitment?
Yes. Certain positions, including Field Collection and Digital Onboarding, have eligibility beginning at the 12th/HSC level, subject to the remaining conditions.
Are there jobs for experienced professionals?
Yes. Several roles require relevant professional experience, including positions in procurement, IT support, collections, loan sales, MIS and managerial functions.
Is the Aadhaar Operator position open to everyone?
No. The available description specifies an HSC/12th-level qualification together with an active NSEIT certificate.
Are any positions part-time?
Yes. The Digital Onboarding Specialist and Aadhaar Operator positions are identified as part-time roles.
Where are PAN India positions available?
PAN India opportunities include Field Collection Officers, Digital Onboarding Specialists, Sales Officer/ASM/RSM roles and Aadhaar Operator positions.
Is there a common qualification for all 1,949 posts?
No. Eligibility depends on the individual vacancy. The recruitment includes positions requiring 12th-level education, graduation, specific certifications and several years of relevant experience.